DEI Toolkit

DEI Training & Awareness

WHY IS DEI TRAINING IMPORTANT?

Simply put, reinforcing robust DEI programs helps every employee to show up each day without fear of being their true selves. This fosters higher degrees of engagement, productivity, and innovation that contribute to increased revenue.

Training helps employees become more aware of unconscious bias and other barriers to diversity and inclusion, and motivates positive behaviors and attitudes – essential for creating and maintaining a respectful, inclusive workplace.

The most effective way to incorporate training into your DEI strategy is to implement it on an ongoing basis. One-time training opportunities don’t show the positive impact that business leaders aim for.

*The Microsoft and Kirwan Institute trainings are short and appropriate for most workplaces.

Microsoft – Unconscious Bias

This self-paced training is designed for both managers and employees. It is an overview course, not an advanced or skills-focused training. It is focused on beginning to understand unconscious bias and learn how to acknowledge and appreciate differences in colleagues. It also contains information about the return on investment in diverse teams. This training on unconscious bias has one hour of well-developed content and could be enhanced by adding small group discussions on the 8 scenarios. The groups could be mixed, including both managers and other employees.

The training starts by exploring bias in general—beyond race—focusing on gender, communication, personal styles, etc. It includes a mix of videos, self-tests, and reflection questions. The content includes definitions of unconscious bias and affinity bias (preferring people like ourselves), how biases form, invitation to change through active reflection and practice, best practices to reframe one’s thinking, and recognizing micro-behaviors such as facial expressions, body language, voice inflections, strong reactions, etc.

Kirwan Institute – Implicit Bias Module Series

The Kirwan Institute for the Study of Race and Ethnicity is an interdisciplinary research institute at The Ohio State University. Their research focuses on racially equitable policy and capacity building. This training series is geared toward K-12 educators, but the education- specific content easily translates to other industries. Module 1: Understanding Implicit Bias, Module 3: Understanding Your Own Biases, and Module 4: Mitigating Unwanted Biases are particularly useful for organizations other than education agencies.

This module series is engaging and good for those beginning to learn about implicit bias and who are open to learning from young adults. Each module is about 20 minutes, making the total time commitment a minimum of 80 minutes or up to several hours when also utilizing the quizzes, Harvard Implicit Association Test, and other recommended resources. The series consists primarily of videos featuring the staff of the Kirwan Institute, and learners can also download other resources.

*The ESSEC and Purdue trainings are long, academic, and require an employer to provide a significant amount of paid training time to their employees. Therefore, these 2 trainings in their entirety may be infeasible in many workplaces. Some employers may opt to tailor their use of these courses to fit the time they have to commit.

ESSEC Business School – Diversity and Inclusion in the Workplace

This free course is geared toward managers who are beginning their journey toward greater diversity, equity, and inclusion (DEI) in the workplace. It will take approximately 9 hours to complete. The course requires 2 multiple choice quizzes which can be retaken, 2 written assignments of 100-500 words which are graded by peers, and evaluation of same assignments submitted by peers. (There is a certificate available for a modest fee.)

Early sections of the course help learners understand the benefits of DEI to the business itself. The course also helps learners understand how we as humans think about differences, membership in groups, and accommodating others. DEI is described as a positive, disrupting force that can lead to innovation. There are case studies of companies that embrace DEI and see tangible company performance benefits. (This course has a global perspective and addresses diversity concerns that may seem particular to countries other than the U.S., although significant analogies are apparent.)

Purdue University – Understanding Diversity and Inclusion

This course requires 4-5 hours of weekly study for 3 weeks. It is appropriate for both managers and other employees, encouraging individuals to examine their own internal process of interpreting differences. This is not marketed as an advanced course; the content builds up well for participants who are new to these concepts and helps those who have had more exposure build a deeper understanding. It covers topics such as unconscious biases, ethnocentric vs. ethno-relative mindsets, and inclusion. The course is only offered during certain dates, and you can join after it starts. It is free for 4 weeks; you can purchase the course to have access for a longer time period. The course requires writing posts for discussion boards, reading classmates’ posts, and writing responses. There is a certificate available for participants who need it. Participants are from across the U.S. and the world.

In Week 1, course participants read multiple short articles about topics such as the different types of diversity, attitudes toward diversity, self-awareness, curiosity, and openness toward diversity. Week 2 is composed of 5 short videos depicting various stereotypes and how to confront them. Week 3 requires viewing TEDx talks and discussing different types of bias, some of which may be repetitive for more advanced learners or reinforcing for participants just beginning to learn about diversity and inclusion. The last half of course assignments focus on the Johns Hopkins Diversity wheel and becoming more aware of your own biases and how they affect the way you look at others.

Think Positively

Think Positively provides trainings for all types of employers, and their How to Reverse Racism Holistic Training specifically focuses on how organizations can move beyond being “not racist” to “anti-racist.” Led by Dr. Bryan K. Hotchkins and Dr. Nedra L. Hotchkins, this training is data-driven and honed by years of expertise. The training looks at all levels of racism: from individual to structural. To participate in the training, you can register at the link above.

The Bias-Habit Breaking Intervention

Over the past two decades, Dr. Devine and Dr. Cox have researched and honed successful bias-breaking training strategies. Their approach is backed by their own longitudinal research, as well as the body of literature on the subject. This style of training focuses first on identifying bias as a habit—a habit that can be changed, and then providing trainees with the tools to combat their individual biases. To request a training, you can use the link above. Their work is featured in this article in The Atlantic: https://www.theatlantic.com/science/archive/2017/05/unconscious-bias-training/525405/.

Race Forward

Race Forward assists organizations in developing sustainable and equitable workplaces. They offer a two-sequence racial justice training course. These trainings focus on confronting institutional racism. The second training focuses on building skills and practices that go beyond surface knowledge.