The Independent Grocers Alliance (IGA) today announced that Mt. Vernon, IN based McKIM’S IGA, has been awarded the 2022 IGA Five Star honor for achievement in IGA’s Assessment Program in 2021. Five Star is the highest level of recognition possible under the Assessment Program’s rigorous standards.
The IGA Assessment Program measures IGA store performance with a combination of unrevealed and revealed assessments focused on operations, merchandising innovation, and customer service.
“IGA retailers and their teams are passionate about serving the needs of the local families who make up the urban, suburban, and rural communities of our nation, and that was exemplified last year,” IGA CEO John Ross said. “In 2021, our retailers continued to face challenges brought about by the pandemic while experiencing new ones, like labor shortages and inflation. That’s why McKim’s Five Star status is even more impressive. To achieve Five Star status in any year is a significant accomplishment, but to achieve it in 2021 demonstrates a perseverance and true dedication to their community.”
Ross continues, “We’re proud of McKim’s IGA and its legacy of local ownership and community commitment, and for all, they have done over the past year to serve the community with a personalized, local shopping experience and the best level of service the grocery industry has to offer. From the entire IGA corporate team, we congratulate McKim’s IGA on their achievement, and thank all the shoppers who inspired their team to be the best.”
“We at McKim’s IGA are HOMETOWN PROUD to be Mt. Vernon’s Five Star IGA, for the past 22 years,” Williams said. “We achieved this honor by working as a team to meet the needs of our customers and adapting to the current challenges of the industry. I’d like to thank my dedicated team for their hard work, day in and day out, and thank our customers for sticking by us throughout the ups and downs of the past year.”
The Independent Grocers Alliance, or IGA, was founded in 1926, bringing together independent grocers across the United States to ensure that the trusted, family-owned local grocery store remained strong in the face of growing chain competition. IGA is the world’s largest voluntary supermarket network with aggregate worldwide retail sales of over $40 billion per year. The Alliance includes more than 6,200 Hometown Proud Supermarkets. IGA has operations in 46 of the United States and more than 30 countries, commonwealths, and territories.