Business Retention & Expansion (BR&E) Visit
Company Spotlight: Trilogy Health Services
Evansville, IN | September 2025
About Trilogy
Exceeding the expectations of our customers and having a compassionate commitment to excellence in customer service is at the heart of Trilogy culture. That’s why we’ve created a mission statement to differentiate our customer service experience from that of our competitors.
Given the Evansville market dynamics, Trilogy Health Services has several built-in advantages that position it well for success in Evansville:
- Comprehensive Continuum of Care: Trilogy provides multiple levels of care (independent living, assisted living, memory care, skilled nursing, etc.) under one organization. This appeals to seniors and families who want stability, consistency, and seamless transitions. Evansville is a market likely to benefit from this because many seniors prefer staying local as needs progress.
- High-Quality Amenities and Lifestyle Focus: Trilogy’s campuses are not just care facilities, but also lifestyle communities (amenities, enrichment, social activities). For many seniors, quality of life and environment are important decision criteria, so this helps differentiate them in a competitive environment.
- Clinical Innovation and Telehealth: The eCARE partnership shows relevance in reducing avoidable emergency visits and giving residents access to specialists. Given that access to specialists and senior care are in demand, this is a strong fit. Newswire
- Existing Presence & Brand Recognition: Since Trilogy already operates several campuses in Evansville, there is brand awareness, operational experience in that geographies, and existing relationships with local healthcare providers and community resources. That lowers barriers to further expansion or deepening service scopes.
- Workforce Strategy: Given the local shortages, Trilogy’s emphasis on supporting their staff (“Team Trilogy,” benefits, stability, etc.) is a competitive advantage when recruiting and retaining quality personnel.
Job Openings:
RNs, LPNs, QMAs, CNAs, CNA – In Training, Home Health Aides, Dietary, Housekeeping.